What is the returns policy?

All product return must be done within 14 days of purchase. Items must be returned with the original packaging still intact. Underwear and swimwear are nonrefundable. No free returns.

When will I get my refund?

We will issue your refund as soon as item is returned in conditions agreed. Please allow 10 working days after returning the item to receive your refund. We’ll send you an email once your refund has been processed.

How long does it take to get my order?

Our products are not mass produced; a minimum of 14 days is expected to get item ready.

– Delivery nationwide will take 5-7 days.

– International deliveries will take 14-21 days.

Are items true to size?

All products are made according to our size guide here: Size Guide. However, if there will be a change it will be advised in the description. We offer custom sizing for an additional #10,000. This can be requested via email or phone.

Do you have an offline store?

Embé is currently an online store — embe.ng is our flagship store. We are also happy to process your orders via our instagram page @embe.ng.

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